Terms and conditions
Last modified: 2/13/2024
Our services
Contract Creation and Management
Contracts Connected offers a comprehensive suite of tools designed to streamline the creation, management, and execution of contracts for construction projects. Our platform enables users to generate contracts, customize terms, and manage the lifecycle of each agreement efficiently.
Digital Signatures and Workflow Automation
Our services facilitate the use of digital signatures, ensuring that contracts are executed swiftly and securely. We provide workflow automation tools that help manage tasks, deadlines, and approvals, enhancing the efficiency of project management processes.
Document Uploads and Storage
Users can upload, store, and manage various project-related documents on our secure platform. This includes not only contracts but also any other critical project documentation, ensuring easy access and organization.
Project Information Management
We offer specialized tools for managing detailed project information, allowing general contractors and project stakeholders to maintain up-to-date records of project progress, financials, and other key metrics.
Property rights
Intellectual Property Ownership
All intellectual property rights in the services, including software, content, and all materials provided by Contracts Connected, are owned by us or our licensors. You may not use such content without our prior written consent. This includes any unauthorized reproduction, modification, distribution, or public display of any content.
User-Generated Content
Users may input or upload content to the platform. By doing so, you grant Contracts Connected a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content in connection with providing the services.
Prohibited activities
You are prohibited from engaging in the following activities:
- Illegal Conduct: Using the services for any unlawful purposes or in violation of any applicable laws or regulations.
- Malicious Actions: Introducing malware or harmful code into our platform, attempting to disrupt the services’ integrity or performance, or accessing any unauthorized areas of the platform.
- Misuse of Services: Utilizing our services to send spam, phishing emails, or any other form of unsolicited communication.
- Infringement of Rights: Infringing on the intellectual property rights of others, including uploading content without necessary permissions.
Services management
Modifications to Services
Contracts Connected reserves the right to modify, suspend, or discontinue any aspect of our services at any time, including features and pricing, without prior notice. We will not be liable to you or any third party for any such modifications, suspensions, or discontinuances.
Service Availability
While we strive to ensure the availability of our services at all times, there may be occasions when services may be interrupted for maintenance, upgrades, or emergency repairs. We will make reasonable efforts to provide notice of any significant disruptions.
User Accounts and Security
To access certain features of our platform, users may need to create an account, for which you are responsible for maintaining the confidentiality and security. Contracts Connected is not liable for any loss or damage arising from your failure to comply with this security obligation.
Termination and Suspension
We reserve the right to terminate or suspend your access to our services for any breach of these Terms and Conditions. Upon termination, your right to use the services will immediately cease.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the jurisdiction in which Contracts Connected operates. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
If you have any questions or concerns about these Terms and Conditions, please contact us.
Email Support
For the fastest response, please email us at support@contractsconnected.com. Our support team monitors emails 24/7 and is committed to providing you with timely and helpful responses. Whether you have a technical issue, a billing inquiry, or need assistance with using our platform, email is your primary contact point.
Software Fulfillment Policy
1. Introduction
This Software Fulfillment Policy (“Policy”) governs the process by which Contracts Connected (“we,” “our,” or “the Company”) fulfills software orders, delivers software products, and provides access to software licenses. By purchasing or licensing our software, you (“Customer”) agree to the terms set forth in this Policy.
2. Software Ordering and Licensing
When you purchase or subscribe to a software product offered by Contracts Connected, you will receive a valid software license for the version or package of the software specified in your order. All software products are provided on a subscription or perpetual license basis, depending on the terms outlined in your purchase agreement.
- Subscription License: For subscription-based licenses, the Customer is granted access to the software for a fixed period (e.g., annual or monthly), and access is renewed automatically unless cancelled.
- Perpetual License: For perpetual licenses, the Customer is granted indefinite access to the software, subject to applicable terms and conditions, such as support and updates.
3. Software Delivery
Software products will be delivered through one of the following methods:
Downloadable Software: After purchase, Customers will receive a unique link to download the software from our secure website or via email. The downloadable version will include all necessary installation files and documentation.
Access to Cloud-Based Software: If the software is cloud-based or SaaS (Software-as-a-Service), Customers will be provided with login credentials to access the software through our platform at www.contractsconnected.com.
Third-Party Platforms: In some cases, software may be delivered through third-party platforms or marketplaces. If applicable, instructions for obtaining software through these platforms will be provided upon purchase.
The delivery of software products is typically fulfilled within 24-48 hours of receiving the order, provided payment has been successfully processed. If delivery is delayed beyond this time frame, Customers will be notified with an updated timeline.
4. Activation and Licensing Key
Upon delivery of the software, Customers may be required to activate the software using a license key or activation code provided by Contracts Connected. The key will be sent to the email address provided by the Customer at the time of purchase, or it may be accessible through their account on the website.
- License Activation: The activation process is necessary to verify that the software is being used in compliance with the licensing agreement.
- License Key Security: It is the Customer’s responsibility to securely store and manage their license key. If the key is lost or stolen, Customers should contact Contracts Connected to request a replacement key.
5. Customer Responsibilities
Upon receiving the software, the Customer agrees to:
- Ensure that the software meets their system requirements.
- Install the software on compatible hardware or platforms.
- Follow any installation or setup instructions provided with the software.
- Maintain compliance with the licensing terms and conditions, including ensuring that software is not used beyond the scope of the license granted.
6. Updates and Upgrades
Contracts Connected may provide updates, bug fixes, and patches to the software during the period of the subscription or license term. Updates and upgrades will be delivered in the following manner:
- For Subscription Licenses: Customers will automatically receive updates and upgrades as part of their subscription.
- For Perpetual Licenses: Customers may receive updates and bug fixes for a specified period. After that period, additional updates may require purchasing a new version or renewing support and maintenance.
7. Support and Maintenance
- Technical Support: Technical support is available to Customers through [email/phone/chat], as outlined in your purchase agreement or support plan.
- Maintenance: Contracts Connected may perform routine maintenance or updates to the software that may require temporary downtime. Customers will be notified in advance if such maintenance will impact access to the software.
8. Refunds and Cancellations
Due to the nature of software products, all sales are final and non-refundable unless otherwise specified in the Customer’s purchase agreement or subscription plan. Cancellations may be permitted for subscriptions not yet activated or delivered, and the terms of such cancellations will be governed by the agreement made at the time of purchase.
9. Termination of Access
Contracts Connected reserves the right to suspend or terminate access to the software if:
- The Customer violates the terms of the licensing agreement.
- The subscription term has expired and has not been renewed.
- Payment for the software has not been received or processed successfully.
Upon termination of access, the Customer agrees to cease using the software and destroy or uninstall any copies of the software.
10. Warranty and Liability
Contracts Connected provides software products “as-is” and does not warrant that the software will be error-free or uninterrupted. The Company will not be liable for any direct, indirect, or consequential damages arising from the use of the software. For more information on warranties, refer to your specific purchase agreement.
11. Modifications to This Policy
Contracts Connected reserves the right to modify or update this Software Fulfillment Policy at any time. Any changes will be effective upon posting on our website, and we encourage Customers to review this Policy regularly for updates.
Contact information
If you have any questions or concerns about these Terms and Conditions, please contact us.
Email Support
For the fastest response, please email us at support@contractsconnected.com. Our support team monitors emails 24/7 and is committed to providing you with timely and helpful responses. Whether you have a technical issue, a billing inquiry, or need assistance with using our platform, email is your primary contact point.